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Archive for the ‘Complaints’ Category

• Thanks Toshiba?

  Posted January 10, 2009 // Tagged as Complaints, Windows, XP // 1 Comment

  Recently, I was handed down a Toshiba laptop, it had a bit of junk on it, just need a quick whip and clean XP install – nothing special.

  I went to Toshiba’s site, and selected the section for downloading drivers, only to discover that they didn’t exist on the site anymore. I have no idea of the hardware inside of this laptop, even if I did use a system tool to analyze the different hardware, I would have to go and hunt for the drivers.

  I figured out that If I used the restore disc that came with the machine and then backed up the drivers, it would be a more efficient way of working. Now, your saying – why wouldn’t I just use the restore disc alone. Well, it’s got some serious Junkware  (software installed on the computer at the start) – so, I personally like a fresh install of Windows.

  Once the laptop had restored, I download a copy of Double Driver – a useful, free tool for backing drives from your system. Start by powering up the app, and clicking the backup icon. It will then list all of your drivers located on your system. I selected all of mine, and backed them up to a folder on my desktop. Once backed up, I moved them to a memory stick.

  I then reformatted it my laptop, reinstalling windows. Once Windows had finished installing  - I got my copy of double driver, and restored the drivers – then restarted. WHAM! Everything was installed and sorted. Now I have a nice little home-server-laptop.

• Apparently, I opted in

  Posted September 26, 2008 // Tagged as Complaints, Rant, Review // 4 Comments

  Recently, my Modem/Router randomly disconnected from the Internet – I have known this to happen before, but it only happens rarely. I discovered that I was updating it’s firmware on the device, the BT HomeHub. The new update apparently, does bug fixes and what not but a new features they introduce which apparently is an opt-in option they automatically turned on.

  It allows people to use my Internet connection if they are a BT Broadband customer and have selected the package option with free wifi minutes. okay – i don’t mind, but what I do mind is the sudden slow down of my internet because of this. I normally get roughly 6mb – not 5.7/8. They reserve a .2mb for people who want to use my Wifi. I have an issue with this:

  • I live in a secluded location and they wifi doesn’t reach that far.
  • I doubt anyone is going to rip out they’re laptop and use their wifi minutes here

  I also have a worry of security – do these people have the same privileges on my network as me? Can they connect to my network? Can they key-log on my network? I will be buying a 3rd party modem and router – preferably a Apple Time Capsule so I can backup my macbook (which I fail to do) and to share a printer.

  I am one customer who is annoyed with what BT has done.

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A Minor Incident (c) Copyright 2008 // RSS